Eyelash Extensions Frequently Asked Questions

How are eyelash extensions applied?

Eyelash extensions are applied individually, one by one, 1mm away from the eyelid, never directly on the skin, to your natural eyelashes using a formaldehyde-free adhesive. Lash extensions come in different lengths, thicknesses, and curls, results can vary from very subtle and natural to very noticeable and dramatic.

How long does the procedure take?

The procedure can take anywhere from 90 minutes to 180 minutes depending on the service chosen.

Do eyelash extensions ruin your natural lashes?

No, eyelash extensions are no worse than applying mascara.

Does it hurt?

No, eyelash extensions are painless. Most clients feel comfortable enough to fall asleep during the procedure. At The Wink Bar , we use superior quality products to bring the highest level of comfort possible for our clients.

Do I need to make an appointment?

Yes, our appointments are strictly by appointment only. Please schedule an appointment with us and honor your appointment time to avoid long waits and to ensure quality lash application.

What do I need to do before my appointment?

Please come to your lash appointment with no mascara and preferbly no make up. Also when removing makeup around the eyes, use a mild water-based cleanser. Do not use oil-based removers, moisturizers and sunscreen on your eyelashes. Lashes must be clean for the adhesive to bond properly and longer lasting.

I wear contacts, may I wear them during the procedure?

We recommend removing your contact lenses before lash application. Eyes may feel dry and irritated with contact lenses kept in during lash application since your eyes must be kept closed for the entirety of the appointment (~2 hour).

My eyelash extensions were done at another salon. Can I still get them done?

Yes, we can redo a new set of eyelash extensions for you but will require a removal of your existing extensions first. This is to avoid the risk of mixing different adhesives and/or different materials.

How long do eyelash extensions last?

Eyelash extensions last between 3-6 weeks on average; depending on a number of factors such as aftercare maintenance, hair quality, weather, etc.

What can I do to make my extensions last longer?


Wait for at least 8 hours after your appointment, before getting your extensions wet. Avoid vigorous rubbing of the eyes or tugging at your lashes. Do not use oil-based makeup or makeup removers. Avoid sleeping on your face. Splash your eyes with water when cleansing and blot them dry with a tissue after shower.

Can you put mascara on eyelash extensions?

We do not recommend wearing mascara since it is very difficult to remove from the extensions without pulling at your natural eyelashes. Please use oil-free cosmetics when removing makeup close to the eye area while you still have eyelash extensions on.

Can I use an eyelash curler to curl my lash extensions?

No, an eyelash curler will break the bond on your extensions and will damage your natural eyelashes.

Will I lose my own lashes?

No, as long as you refrain from rubbing your eyes or tugging at the extensions you will not lose your own lashes.

What is the length and thickness of the extensions that are used?

Our lash extensions range from 7mm to 15mm in length. Thickness of lash extensions range from 0.07mm to 0.2mm, depending on your choice of service.

When do I have to get them refilled?

Clients can come in for refills within 14 days .  Refills can only be done one time after full set is completed, this is for hygiene reasons and to prevent any possible infection around your lash line area.

How do you remove eyelash extensions?

Please do not attempt to remove the lash extensions yourself as it may hurt your own lashes. It is best to schedule an appointment to have them professionally removed by us, with a special removing solvent. There is no removal charge for lash sets done by us. You may also choose to wait for your natural lash cycle to complete and have the extensions fall off naturally.

How do I choose the look I want?

At The Wink Bar we offer feather light lash extensions with variations in thickness, length, curl and colour for a truly unique look.

a) Choose a Volume Plan ( 1D – 8D )

b) Choose the Lash Curl (M, CC, C, D, L)

c) Choose a Lash Style ( Natural , Open eye, Cat eye, Doll eye )

Still unsure about what look you’re after?
We’re here to help you decide!

Is the eyelash glue safe?

At The Wink Bar, we use medical grade FDA approved Korean eyelash extensions adhesive made for professional use. Great care is taken to ensure proper applications of the eyelash extensions and that they do not come into contact with your skin and eyes.

What kind of payment terms do you have?

We accept cash & PayNow

How much does it cost to get eyelash extensions?

Lash extensions range in cost, depending on the style you chose. An initial full-set lash application will cost somewhere between $50 – 75. Monthly maintenance and refills, however, will run anywhere from $25-40 per session.